AMES VOICE TO BOEING CUSTOMER SUPPORT

Boeing offered AMES the opportunity to participate to their “Voice Out to Customer” (VOC) program. This gives the occasion to different airlines, operators and Leasing Companies to share “who they are” and “what they do” with Boeing Customer Support. Just before the last BBJ OOC Mickael made a presentation in front of nearly 80 persons from the Boeing support in Seal Beach. The one hour presentation was also streamed on Boeing webex for another one hundred attendees. This has been the perfect occasion to present what is an EASA CAMO working on VIP airplanes, what we expect from Boeing support teams and what are the problems we have to face. We are proud to be the first VOC participant coming from the VIP aviation and we hope it will improve our relation with Boeing support as well benefit to the BBj community!